We would like to inform you that, due to a global Microsoft service outage, you may currently experience difficulties accessing the University's email service (Outlook) and certain other Microsoft 365 services. The disruption is not related to MRU's IT infrastructure.

Possible service disruptions:

• Email (Outlook) – users may experience difficulties accessing their mailboxes, as well as delays in sending or receiving emails.

• Microsoft Teams – chats and calls remain operational, but meeting scheduling and calendar display may be affected.

• Other Microsoft 365 services – certain features related to documents, Copilot and learning tools may be temporarily unavailable.

What you need to know:

There is no need to change any application settings or reinstall any software. Email delivery may be delayed due to the outage. For urgent matters, we recommend contacting colleagues by phone or using Microsoft Teams chats.

Microsoft specialists are working to resolve the issue. We will provide further updates once the services have been restored.

We apologise for any temporary inconvenience.